BANROWSCY.PL
            IT support in Warsaw

We provide personalized customer service system through which we report the events and plan the priorities and schedules for our actions. We use dedicated remote help desk system by serving remote support for our customers. Into our monitoring system our customers can see the statistics of the availability of their key system components.

MONITORING OF SERVICE / SYSTEMS (SLA)

The right choice if you want to view the availability statistics of your systems, or their current status. A good place to check if we already know about the accident on your system ;-), or you will have send a notification via service channel.

EVENT HANDLING

The right choice when you need to check the status of a service order, or start a new one, change the date of the visit of our technician, assess the work of the assigned supervisor, plan your schedule for the next action.

REMOTE SUPPORT

Choose if you need the assistance of our remote operator. Necessary for the operation is efficient Internet access.